Learning objectives:The aim of this course is to provide students with the knowledge and skills required to perform first, second and third-party audits of quality management systems against ISO 9001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable. In detail, the training course will provide students with the basis to become a competent Lead Auditor,
Recommended prior knowledge:
The students are expected to know the concept of quality management and sustainable development. Furthermore, they need awareness of the model of a process-based quality management system, as well as the structure and content of ISO 9001.
Successful participation is supported by knowledge of the PDCA-cycle and the eight quality principles as well as the process approach used in quality management. It is recommended that participants attend an IRCA QMS Foundation Course in advance.
Group of participants:
All those who require detailed knowledge of QMS auditing processes are welcome. Management system consult-ants, management involved in ISO 9001 implementation and maintenance, personnel working with regulatory authorities, personnel carrying out 1st, 2nd and 3rd party audits and all those who require a detailed knowledge of the QMS audit process. The number of participants is limited to max. 20 people.
Conditions of participation and payment
Registration must be in writing (e.g. also by fax and email) before the start of the seminar. Applications are recorded in an address file, processed in the order in which they are received, and then confirmed if accepted. Registration is binding for the participant.
It is only possible for the participant to cancel the registration cost-free up to three weeks before the start of the seminar. Cancellation must be in writing. If cancellation is received later or the participant fails to attend or breaks off the seminar prior to completion, we will charge the full amount for the seminar. The relevant date is the date when the cancellation is received at our office. It is possible to name a substitute at any time. Payment of the seminar fee confers entitlement to receive the seminar documents.
The participation fees are net prices. If not stated to the contrary, the current statutory rate of VAT must be added. The participation fee falls due upon receipt of invoice, without any deduction. Please only transfer the stated invoice amount following receipt of the invoice, stating the invoice number.
TÜV NORD retains the right to cancel a seminar based on an insufficient number of participants or if reasons for cancellation exist for which TÜV NORD is not responsible (e.g. illness of the trainer, Act of God). The participants are informed immediately in such cases. Any seminar fees that have already been paid are reimbursed; further claims are expressly excluded!
If one or more of the above provisions should be or become invalid, the validity of the remaining conditions shall not be affected. Provision(s) which approach as closely as possible the business or economic objective of the contract and which take due account of the interests of both parties shall replace the ineffective provision(s).
The data required for registration is only transferred to third parties after the currently valid data protection regulations have been taken into consideration.